INSTALLATION AND COMMISSIONING
Installation always carried out with performing tests to confirm the Quality of the products and provide proper well training to operator with SOP and Precaution for operating of equipment at the same time explanation to the Decision Maker about the whole process of installation. Let both parties satisfied each other.
PREVENTIVE MAINTENANCE
Correctively 6 month Maintenance normally provide for newly installed equipment within warranty one year with FOC . Preventive maintenance help your system to maintain the performance and quality as long as the system exit and used. It helps also prevent the system from suddenly breakdown when the system needed in crucial analysis .
REPAIR AND TROUBLESHOOTING
According to the nature of electronic equipment , It sometimes gives unforecastable error or problem at the same time " troubleshooting and Repairing " needed . But it is needed to fix with minimum turn around time and best response rate by professional technical skill and experience by providing the shortest resourcing of replacement parts.
USER TRAINING
Proper Knowledge and Skill on the application of target Equipment is very important. So User Training for Analyze is very important role as soon as installation and verification done, Sometimes User Retraining also needed to be provided when technical updated version released or Analyze changed.
CALIBRATION
Calibration is very important role for every equipment under QAQC and Laboratory under ISO 9001 or ISO/IEC 17025 . Calibration make sure your equipment to be precise as targeted and control the trueness according to the standardization with control standard .Calibration Tools also very important role and it must be traceability to the National Standard. Engineer who will carried out for the calibration must be understand the " Inspection and Calibration course under ISO/IEC 17025" and Certificate must be available.
Supporting Team's references